Privacy Policy

1. Information We Collect

We collect the following types of information:

1.1 Personal Information You Provide
When you contact us through our website forms, we may collect:

  • Name

  • Email address

  • Any message or information you choose to include

1.2 Automatically Collected Data
We use Google Analytics to collect information about how visitors use our site.
This may include:

  • IP address (in anonymized form where possible)

  • Browser type and version

  • Pages visited and time spent

  • Device and operating system information

This data helps us understand how our website is used and improve our content and services.

2. How We Use Your Information

We use the collected information to:

  • Communicate with you and respond to inquiries

  • Send marketing or informational emails (only if you’ve opted in)

  • Improve website performance and user experience

  • Analyze site traffic through Google Analytics

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies to:

  • Ensure basic functionality

  • Analyze website performance (via Google Analytics)

You can control or disable cookies through your browser settings.
For more information, see our Cookie Policy or Cookie Preferences banner.

4. Third-Party Services

We use trusted third-party services to operate our website:

  • Google Analytics – for traffic analysis. Google may process data in accordance with its Privacy Policy.

Each third party is responsible for its own privacy practices.

5. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purpose it was collected for

  • Comply with legal obligations

  • Resolve disputes

When no longer needed, your data will be securely deleted.

6. Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
However, please note that no internet transmission is 100% secure.

7. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data

  • Withdraw consent for marketing communications

  • Object to or restrict certain data processing

To exercise these rights, contact us at the email below.

8. International Data Transfers

As our business is based in Palestine, your information may be processed there and in other countries. We ensure appropriate safeguards are in place when transferring data internationally.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
the contact form on our website: www.synapse-pal.com

10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. The latest version will always be posted on this page with the updated date.